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Contact California Restoration West

Call (805) 290-7292 for 24/7 emergency restoration in Ventura and surrounding areas. Free estimates. Direct insurance billing.

Request Your Free Estimate

Tell us what happened and we'll get back to you fast — usually within one business hour.

Fastest: call (805) 290-7292

If water is spreading, smoke damage is setting in, or you’re facing something you’ve never dealt with before, stop reading and call (805) 290-7292 right now. Every hour matters in a property emergency.

For urgent situations

When a pipe bursts at midnight or a fire leaves your home uninhabitable, you should not be leaving a voicemail and hoping. The line at (805) 290-7292 is answered 24 hours a day, seven days a week — including weekends and holidays. When you call, you’ll speak with someone who can ask the right questions, tell you what to do while help is on the way, and get a crew moving toward Ventura.

For estimates and non-urgent inquiries

Not every situation is a middle-of-the-night emergency. If you’re dealing with a slow leak you just noticed, a mold concern you want assessed before it gets worse, or you need documentation for an insurance claim that’s already in progress, email works well: Californiarestorationwest@gmail.com. Give us a brief description of what you’re seeing — location in the home, how long it’s been present, any photos you can attach — and we’ll respond promptly to schedule an on-site evaluation at a time that works for you.

Where we’re located

The office is at 363 Mackay Ave, Ventura, CA 93004, in the heart of a coastal community where marine air, aging stucco construction, and the occasional atmospheric river create conditions that keep restoration crews busy year-round. From Ventura, the team serves properties throughout the surrounding region — including Oxnard, Camarillo, Thousand Oaks, Ojai, and Santa Paula. If you’re unsure whether your address falls within the service area, just call or email and ask.

Frequently Asked Questions

How quickly can someone be at my property after I call?
Response time depends on your location within the service area and crew availability at the moment you call. When you reach us at (805) 290-7292, we'll give you an honest estimate based on where our nearest crew is. For active emergencies — standing water, active smoke damage — we prioritize dispatch accordingly.
Are you available for emergencies outside of normal business hours?
Yes. The phone line is staffed 24 hours a day, seven days a week, so you don't have to wait until Monday morning to get help moving. If you're facing an active loss — flooding, fire damage, a sewage backup — call immediately regardless of the time or day.
Do you work on commercial properties as well as homes?
Yes — the team handles both residential and commercial losses. Whether it's a single-family home in Ventura or a multi-unit building or office space, the assessment and restoration process follows the same documented standards. Commercial jobs often involve coordination with property managers or tenants, and we're comfortable working within those logistics.
How does insurance billing work — do I have to pay upfront?
We work directly with most major insurance carriers and can handle documentation, photo evidence, and scope-of-loss reporting on your behalf. The goal is to reduce the administrative burden on you during an already stressful time. We recommend calling your carrier to open a claim as soon as possible, and we can coordinate with your adjuster from there — reach out to us and we'll walk you through the process.

Ready to take the next step?

Get a free quote today!

Call Now: (805) 290-7292